> Holland America Cruise Line Signature of Excellence
America Cruise Line's Authority!
America Cruise Line is very excited about their new $225-million investment in
unparalleled product and service enhancements on our fleet of 12 five-star ships.
Called "Signature of Excellence," this comprehensive initiative will strengthen
their position as the premium cruise leader and centers around five main components
of Holland America Line's cruise experience:
This nearly quarter-of-a-billion-dollar
commitment is the most significant product investment in thier industry and will
clearly cement their leadership position. They will continue our promise of delivering
the best premium cruise
Long known for the most extensive menus at sea, Holland
America Line will further differentiate its dining experience with additions such
as the new Pinnacle Grill, even more personalized service and two more dining
times in the main dining room, enhanced Lido dining and services, and a groundbreaking
new Culinary Arts Program. The Pinnacle Grill serves Pacific Northwest specialties
including aged, prime beef and superb seafood items as well as fine wines, all
in a romantic, upscale atmosphere-complete with distinctive Bulgari china, elegant
Riedel stemware, and Frette linens.
Already offering the most spacious and elegant
accommodations in premium cruising, Holland America Line will enhance its staterooms
with even more luxurious items. All staterooms will be outfitted with Premium
Plush Euro-Top mattresses, 100 percent luxurious cotton bed linens, extra-fluffy
towels and deluxe bathrobes. New amenities will include massage showerheads, lighted
magnifying make-up mirrors and stylish new hair dryers. Guests will also be welcomed
with a complimentary fresh fruit basket and an elegant stainless-steel ice bucket
and serving tray for use with in-cabin beverages.
Superb Service Levels.
Holland America Line, renowned for its superb service,
will enhance its service level even further with many additional touches, including
early embarkation and a state-of-the-art Greenhouse Spa experience. The company
recently announced an early embarkation program across its 12-ship fleet that
features boarding as early as 11:30 a.m. and a leisurely disembarkation process
at the end of the voyage. In addition, other service enhancements include a convenient
folio posting of nominal, optional gratuities, as well as automatic service charge
postings to bar bills, thus simplifying the sometimes confusing cruise tipping
system. The famed land-based Greenhouse Spa, already existing on Vista-class ships,
will be added to the other ships in the fleet.
and Unique Activities.
In order to provide guests with new and unique enrichment
experiences, Holland America Line will introduce a number of enhancements including
the aforementioned Culinary Arts Theater, Exploration and Enrichment
and an upgraded HAL® Kids Center. A new Sidewalk Café/Exploration Center
will be the hub of the enrichment programs and will provide a multidimensional
venue focused on destination, relaxation and entertainment choices. In addition,
Holland America Line will expand its lecture series with more diverse offerings.A
more comprehensive Kids Center and Youth Program will offer age-specific activities
designed to provide kids with entertaining choices and parents with peace of mind
knowing their children are enjoying supervised fun.
Holland America Line will stay true to its tradition of exploration
by offering the best itineraries in the industry. The company will enhance its
robust shore excursion program to include more "Medallion Shore Excursions."
These one-of-a-kind, exclusive experiences are available in many ports and range
from private tours of estates in the Caribbean to big-game photo tours in Africa
to private helicopter tours over Hong Kong. Holland America Line's Half Moon
Cay, the highest-rated private island in the Caribbean, will feature new options
such as horseback riding, a stingray lagoon experience, a new Kids Aqua Park and
a Wave Runner Park. This unprecedented initiative will significantly raise the
bar in premium cruising and ensure that the Holland America Line experience is